Denver proposal would make Citibot’s artificial-intelligence voice service optional
The amendment would add safeguards for personal information and compliance with Colorado artificial-intelligence laws, and extend the contract through 2031.
Denver’s proposed Citibot contract amendment would let the city activate the company’s artificial-intelligence voice service only by written notice and through a task order. It also adds requirements addressing Colorado artificial-intelligence laws and personal information, the amendment says.
The amendment would extend the contract through Oct. 1, 2031, and set a maximum city payment obligation of $4,339,784.94. The attached five-year proposal lists a total of $3,889,784.94, which is $450,000 below that ceiling; the agreement does not explain the difference. The ceiling is a maximum, not a statement of how much the city will pay.
The new terms address automated decision-making technology and conversational artificial intelligence where those laws apply to the work. They include requirements for compliance documentation and notice of material technology changes. The amendment also strengthens protections for personal information, including security requirements and annual certifications for contractors or subcontractors with direct access to city databases containing that information.
The Sept. 29 Mayor-Council agenda listed the proposal for consideration but does not record a vote. The amendment says it would not bind Denver until required city signatories execute it and, if required by the City Charter, the City Council approves it.