Denver proposes $5 million contract for network and 911 system support

The proposed five-year agreement with Advanced Network Management would provide on-call network, security, data-center and voice-system support for infrastructure serving about 50 city agencies and 250 sites.

Published Denver
Fiber and network cabling connected to telecommunications equipment.
Fiber and network cabling connected to telecommunications equipment.
Image by StockSnap via Pixabay

Denver is proposing a five-year, $5 million contract with Advanced Network Management Inc. for on-call network and security consulting that could support technology serving about 50 city agencies and 250 sites, including 311, human-services call centers and 911.

The agreement would run from Oct. 1, 2026, through Sept. 30, 2031, and would be paid from Technology Services’ operational funds. The Technology Services resolution request lists the contract under control number TECHS-202685497-00 and says no additional amendment funding is requested.

The contract would provide on-call professional services rather than guarantee specific projects or the full $5 million in spending. Potential work includes Cisco network and security consulting, configuration, architecture, design, implementation and staff augmentation, as well as data-center, server, storage and voice-system support.

The request specifically cites upgrades to voice systems serving 311, Department of Human Services call centers and 911. Other potential work includes improving compatibility across city systems, automating data-center operations and designing and implementing virtual-server platforms.

The services would support Denver’s metropolitan City Network, which the city says operates continuously and carries data, voice, wireless, video, public-works, cloud, life-safety and physical-security traffic. Technology Services says Advanced Network Management was selected through a competitive solicitation and would provide technical resources able to work on and install Cisco products and related services.

A Sept. 1 committee record lists Resolution 26-1243 as approved for filing and approved by consent by the Governance and Intergovernmental Relations Committee.

The measure had not been established as finally adopted or executed in the records reviewed. The Sept. 8 Mayor-Council agenda listed the contract among proposed matters, but that meeting was canceled and the agenda does not document a final council vote or contract execution.